COVID-19 Update

At Medplex Outpatient Surgery Center there is no higher priority than your well-being and the broader health of our communities. We understand the fear and concern surrounding this outbreak during these unprecedented times, and we are committed to doing all we can to keep you and your family healthy and offer you peace of mind. We are closely monitoring the outbreak of novel coronavirus (COVID-19) and we are taking proactive steps to ensure your safety. 

Our top priority, as always, is to deliver safe, high-quality care to you and all patients that we serve. We understand the value our center provides as an important site of access for patients needing surgeries and procedures in a controlled and safe environment, and we appreciate the trust you have placed in us.

We are working with local and state health departments, and are following the Centers for Disease Control and Prevention (CDC) guidelines and recommendations.  In our operating rooms and across all patient care areas, we provide the highest level of cleaning and disinfecting by following guidelines from the CDC and the Association of Operating Room Nurse (AORN).  As we work together to keep patients, visitors and our team’s safe, here’s what you can expect from us:

Prior to surgery

One week prior to the date of your surgery you will need to begin to self-monitor at home by taking your temperature and monitoring for cough, shortness of breath, and difficulty breathing (flu-like).  Please call the facility if you develop a fever or any flu-like symptoms. 

Three days and again the day prior to surgery we will call you and ask you screening questions about your general health.  At this time you will be instructed to continue to monitor yourself at home.  You should stay away from anyone who has had recent travel, had flu-like symptoms, or has tested positive for coronavirus.  Again, please notify the facility for any changes in your general health.

If at any time within the 7 days prior to your procedure you develop a fever or flu-like symptoms please call the facility at (205) 985-4398 and provide us with notification.

Visiting our center on the day of surgery

For the safety of our patients, we ask that you come to the facility wearing a mask.  Once you arrive to our facility please remain in your car and wait for us to call you to come in (unless you have been instructed otherwise by our staff during your pre-operative phone call). You will be greeted by one of our team members at the front door and they will ask you screening questions about your general health and take your temperature. This screening process is mandatory for every person entering the facility.  Upon completion of the screening process you will go to our registration area to complete registration and begin your pre-surgical care.

Social Distancing-For the safety of all, we will not allow any visitors into the building. One parent is permitted to accompany a patient under the age of 18 and will be screened in the same manner. Parents accompanying children are requested to wear a mask. Your escort must remain in the car in the parking lot or go home and we will contact them upon completion of your recovery and will provide them with your instructions for discharge.

Physicians and Staff

• Physicians and staff will have daily temperature checks and screening for illness on arrival to the center.
• All staff, including Business Office and Clinical Staff will wear Personal Protective Equipment (PPE).
• Social distancing is required unless providing clinical care prohibits distancing.Social distancing is required during staff breaks as well.
• Only essential vendors will be permitted into the center and will be screened in the same manner.

 

Please know that we are committed to the safety of our patients, visitors and team. Thank you for choosing our center to meet your healthcare needs.

Sincerely,
Greer Sartin